Financial Assistance Policy and Application
Bay Area Hospital is committed to ensuring our patients get the hospital care they need regardless of ability to pay for that care. Providing health care to those who cannot afford to pay is part of our mission and state law requires hospitals to provide free and discounted care to eligible patients (the HBR Discount). You may qualify for free or discounted care based on family size and income, even if you have health insurance.
If you think you may have trouble paying for your health care, please talk with us. When possible, we encourage you to ask for financial help before receiving medical treatment.
Frequently Asked Questions
What Is Covered?
For emergency and other appropriate hospital-based services at Bay Area Hospital, we provide free care and financial assistance/charity care to eligible patients on a sliding fee scale basis, with discounts ranging from 25% to100%. No patient eligible for financial assistance/charity care will be charged more than amounts generally billed to patients who have insurance.
Financial Assistance through Bay Area Hospital applies to services performed at Bay Area Hospital and charges for employed physicians. Other providers who are not employed by Bay Area Hospital bill separately for their services.
How to Apply?
Any patient may apply to receive financial assistance/charity care by submitting an application and providing supporting documentation. If you have questions, need help, or would like to receive an application form or more information, please contact us:
- When you are checking in or checking out of the hospital;
- By telephone to the Patient Accounts Department at (541) 269-8131
- On our website here
- In-person at the Patient Accounts Department, Bay Area Hospital, 1775 Thompson Road, Coos Bay, OR 97420
- To obtain documents via mail free of charge, please call or visit the Patient Accounts Department at (541) 269-8131.
If English is Not Your First Language
Translated versions of the application form, financial assistance policy, and this summary, are available upon request, in English and Spanish.
Coverage assistance: You may be eligible for other government and community programs. We can help you learn whether these programs including Medicaid, can help cover your medical bills. We can help you apply for these programs.
Uninsured discounts: Patients not eligible for the HBR discount may be eligible for other discounts such as the Uninsured discount and the Prompt Pay discount. Please contact the Patient Accounts department for details.
Payment plans: Any balance for amounts owed by you is due within 30 days. The balance can be paid in any of the following ways: credit card, payment plan, cash, or check, or online bill pay. If you need a payment plan, please call the number on your billing statement.
Emergency Care: Bay Area Hospital has a dedicated emergency department and provides care for emergency medical conditions (as defined by the Emergency Medical Treatment and Labor Act) without discrimination consistent with available capabilities, without regard to whether or not a patient has the ability to pay or is eligible for financial assistance.